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How to use our Online Store

  1. Browse our products. You can either click a category or use our search.

    POA / Price on application means that you will be sent a quote, after completeing the shopping cart process. You will then be able to confirm or cancel your order.

  2. Add products you are interested in to your Shopping Cart.
    NOTE: Prices listed on products may vary. The price you see is the last sold at price.
    You can view the products in your Shopping Cart at any time by clicking the Shopping Cart button in the left menu.

  3. Once you have added all the products you are interested in to your Shopping Cart, click Finish at the bottom of the Shopping Cart page to start the Checkout process.
    NOTE: This does not finalise the sale, you are just sending us off a no-obligation quote.
    We will then call our suppliers to find you the lowest price and send you back a quote including freight prices.

  4. You can then cancel any products you no longer want, cancel the order or confirm the order.

  5. Once you have made payment, we send orders off to our suppliers and get the products sent to you.

You will be sent e-mail notifications when your products are sent so you know to look out for them.
You can also check the status of your order at any time by logging in to your account and clicking My Orders.

 Our Price Guarantee

We will beat any print advertised price!


Conditions of Purchase

POA / Price on application / To be calculated means that you will be sent a quote, after completeing the shopping cart process. You will then be able to confirm or cancel your order.


Photo / Print Item Conditions

All photo cm conversions are approximate.

Prints purchased are for personal home display only. If you wish to use the images for any other purpose, please contact us for current pricing.

Photo prints come WITHOUT watermarks and logos shown here; just a high-quality print of the original photo!

Non-Australian customers will not be charged GST, but the goods they purchase might be subject to additional import taxes or charges. We are not responsible for these charges.

Disclaimer:
Please note that the print sizes offered are the standard photographic paper sizes. Image files will be scaled proportionally to fit these standard print sizes and in some cases a white border may appear.

If you experience problems with ordering photos, please contact us here.

Typical Turnaround Times:
Turnaround times are from when we have confirmed your payment. All times listed are for Australian addresses only.
These times are averages and are not guaranteed.
Special and bulk orders will attract longer turnaround times.

  • DVD: 7 Working days
  • Print on Mug: 7 Working days
  • Photo print only: 7 Working days (Standard) or 3 Working days (Express)
  • Photo print & frame: 10 - 14 Working days (Courier)
  • Photo Canvas: 15 - 25 Working days (Courier)

Parts & Accessories Item Conditions

Note: All prices are estimates and are subject to change.

All prices shown are last sold at prices and can vary from time to time.


Postage / Freight Conditions

HPHeaven accepts NO responsibility for any loss of, damage to, late delivery or non-delivery of goods ordered from our web site. To the maximum extent permitted by law, you agree to release our carriers from any liability relating to loss of, damage to, late delivery or non-delivery of any goods you order from this web site and to assign all rights to claim compensation or insurance against our carriers to us and expressly and irrevocably do so by completeing the checkout process.

In rural and regional areas of Australia, delivery times for Express Parcel Services are in respect of delivery to the Post Office of the principal township in that area. Delivery to final destinations may take longer. If in doubt please check with your local Post Office.

 
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